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客人怎么说
Beautiful hotel, with friendly and helpful staff. Oir bedroom was large enough for our family (2 adults ans 1 child), the beds and pillows were comfortable. Our room was facing the pool and ot was very quiet. The breakfast buffet had many different options and it was delicious.
Alexandre
2025年1月
Everything …the facilities, rooms, value for money and the most important jewel in the Ilum crown is the staff. They were so helpful , patient, informative , friendly …I could go on. From the Front of House (sorry we left in a rush and did not get all your names)Adriana and all the staff in the restaurant . Thank you for a memorable stay - we even got a cake for our birthday …amazing
Gina
2025年2月
Located in the eclectic Palermo district, the nondescript exterior is juxtaposed against the chic, modern interior. The rooms are generously sized and have a minimalist feel. Very comfortable bed and well appointed bathrooms. The staff is very accommodating and helpful. After checking out and storing my luggage at the hotel, the staff offered my the use of the gym changing room to shower and change my clothes before heading to the airport. Great customer service.
Arlen
2024年11月
The staff is simply super! Matias, Gonzalo, and Denise were especially lovely. They really went out of their way to care for us. The location is super! The neighborhood is so great! Very walkable. The hotel is spotless. They give you refillable water bottles, and exchange them with fresh water daily. The pool is pristine. The AC is cold. Breakfast is good, with many options for vegan, vegetarian, GF, and meat eaters. This hotel is just great!
Rachel
2025年1月
Gym was open 24 hours, breakfast was terrific (I’ve seen complaints but it is smaller than most options but it had everything I wanted, and the things it had were great - especially the eggs), the staff were fantastic too.
Aman
2024年9月
The breakfast is amazing. They cleaned our room even when we missed the cleaning period time. The staff was super friendly and even gave us complementary drinks in our restaurant reservation
Romina
2025年8月
The property was very clean and comfortable. It was located in a super cute neighborhood with so many good restaurants, bars, and cafes near by. The staff were incredibly helpful, giving endless recommendations and taking care of so many booking details for us for tours, transfers, and overall city guidance.
Savannah
2025年2月
Location excellent , Palermo Hollywood is one of the best places you can ever stay in Buenos Aires. Full of restaurants and clubs nearby , metro few blocks away. The staff always friendly amicable and ready to help
Jairo
2023年12月
Super nice and helpful staff, nice large room with a massive bathroom and a balcony (not all rooms have one), super nice breakfast, great location in Palermo Hollywood, walking distance to Soho, Subte and busses, 20 min Uber ride from central BA.
Christian
2025年2月
The staff was so helpful. They really enjoyed going out of their way to answer all our questions about where to go for meals and what to see in BA. Also held an improvised Mate tasting. You could really tell they enjoyed giving the service.
Robert
2025年6月